Where Real Estate Gets Its Dirt

Listing Bits Episode 37: Commit to Service & Innovate by Asking WHY with Tim Dain of MARIS MLS

Tim Dain has a reputation for being the ‘mad scientist’ of the MLS world. He is not afraid to challenge established systems and ask WHY things are done a certain way. Tim facilitates innovation by assigning a creative writing piece, commissioning a study or building a spreadsheet—and then implementing the best ideas with a commitment to being of service.

Tim is the President and CEO of MARIS MLS, a multiple listing service out of St. Louis that serves 13 REALTOR associations, 58 counties and more than 13K members. A seasoned MLS executive with a unique resume, Tim spent two years running the Austin Board of REALTORS and four years as Executive Director of SIR/MLS prior to joining MARIS. Tim has a background in information technology, and he has served the real estate industry in multiple roles since 2006.

Today, Tim explains why he is not afraid to disrupt established systems and shares the improvise-adapt-overcome leadership mantra he learned in the Marines. He offers insight around the redesign of the MARIS MLS website in collaboration with 1000watt, describing the skills development video library featured on the site. Tim addresses his work to rebuild the infrastructure at MARIS, offering insight on his essentialist approach to technology tools and his commitment to service over shiny objects. Listen in for Tim’s take on the current plight of the broker and learn about his dedication to facilitating an honest dialogue around industry challenges—and publishing the unscripted answers.

What’s Discussed:

 

Tim’s reputation as the mad scientist of the MLS world

MARIS’s marketplace approach to the board structure

Why Tim is not afraid to disrupt established systems

Tim’s improvise-adapt-overcome leadership mantra

The redesign of MARIS’s web presence with 1000watt

-Related content to continue learning process

-Video library tied to skills development

Tim’s work to rebuild the infrastructure at MARIS MLS

Negotiating price vs. subsidizing tech for small brokerages

The essentialist approach to MLS technology tools

Tim’s commitment to make basics available at a low cost

Why service should be the Holy Grail of the MLS

AMP’s origins in a thought exercise re: small MLSs

Tim’s view of the consumer as the ‘lion over the hill’

How the MARIS Asks series facilitates an honest dialogue

 

Resources:

RESO Conference

1000watt

Cloud Agent Suite

Bright MLS

Clareity DASH

Salesforce

Tim’s Infrastructure Spreadsheet

The Buckminster Fuller Institute

Bill Chee’s ‘Lions Over the Hill’

MARIS Asks

 

Connect with Tim Dain:

MARIS MLS

Tim on LinkedIn

Sponsored By MLS Reset