Five Leading MLSs and Associations Integrate Lundy’s Navigator AI for Smarter, Faster Member Support
“Lundy is proud to announce that five leading real estate organizations — FMLS, Realcomp Ltd. II, Bluegrass REALTORS®, HiveMLS, and MetroTex — have already partnered with Lundy to enhance their member and staff support. With many more MLSs and associations in the queue or actively onboarding, Navigator is quickly becoming the industry standard for AI-driven support. These organizations leverage Navigator to streamline operations, augment their support staff’s abilities, ensure policy consistency, and provide their members/subscribers faster, more accurate assistance.”
Unlike traditional knowledge bases, Navigator is an AI-powered solution designed to deliver direct answers—not just search results. It can complement your existing support team or, even better, provide members with direct access via text.
“Instant Answers via Text
Agents can now text or call Navigator at a dedicated support number to receive instant, organization-specific answers. By saving this number, they can reach out anytime, just like messaging knowledgeable support staff who can always assist. This ensures members and subscribers always have access to expert guidance.”
I’ve seen this in action, and it’s kind of amazing. Lundy’s work with voice search (have you checked out MetroList.com yet?) has given them a head start on some of this technology, which they’ve tailored specifically for real estate. You can tell this type of product is going to be a hit when people start finding new ways to use it.
“Richard Gibbens, Bluegrass REALTORS® CEO says, “The Lundy Navigator has revolutionized our operations by transforming our access to governing documents, rules and regulations, and board minutes. It’s made onboarding smoother, enhanced our access to institutional knowledge, and significantly boosted our efficiency.”
Now, I just hope no one digs through Vendor Alley to tally up how many predictions I’ve gotten wrong!
